This website is operated by Dermocosmética Pty Limited (ABN 52 152 881 019), the Australian distributor of ISDIN products. In these terms, “ISDIN Australia”, “we”, “our” and “us” refer to that entity, and “this website” means isdin.com.au.
These terms apply to your use of this website. By using it, you agree to them. If you do not agree, please do not use this website.
Changes to these terms
We may update these terms from time to time. The current version is always the one published on this page, and it applies from the moment it is published. Please check back so you know what applies to your use of the website.
Using this website
You may view, download and print material from this website for your own personal or internal business use. You must not:
- republish, sell, licence or otherwise commercialise material from this website;
- use this website in any way that damages it, interferes with it, or affects other people’s access to it;
- use this website in a way that breaks any law or regulation, or that could harm any person or business;
- collect data from this website by scraping, harvesting or similar means; or
- use this website to advertise or market anything without our written permission.
Some areas of this website are restricted to health care professionals or registered stockists. Where you hold a login, you are responsible for keeping it confidential and for activity that takes place under it. We may restrict or withdraw access to any part of this website at any time.
Products are not sold through this website
This website is an information resource. You cannot buy products through it. ISDIN products are supplied through professional clinics and authorised stockists, and any purchase is a matter between you and that clinic or retailer, on their terms.
Prices shown on this website are recommended retail prices in Australian dollars, including GST. They are a guide only. Stockists set their own prices, and the price you pay may differ.
Product information
We take care to keep product information on this website accurate and up to date, including ingredients, directions and claims. Even so, formulations, packaging and availability change, and the product you receive may differ from what is shown here. Always read the label and the instructions supplied with the product before use.
Product images are for illustration. Colours and pack sizes may vary from what appears on your screen.
This website does not give medical advice
Information on this website, including information about skin concerns and ingredients, is general in nature. It is not medical advice and it is not a diagnosis. It does not take account of your individual circumstances.
Always speak to your doctor, dermatologist, pharmacist or another qualified health professional about your own situation, and before starting or stopping any treatment. If you have a serious reaction to any product, seek medical attention.
Reporting a product complaint or a reaction
If you have a complaint about a product, or you experience a reaction to one, please contact us using the details at the end of these terms so we can record it and respond. We keep records of these reports as part of our legal obligations.
Intellectual property
Other than content you own, all material on this website is owned by or licensed to ISDIN, ISDIN Australia or its licensors. That includes the text, images, video, graphics, layout, logos and the trade marks ISDIN, Isdinceutics, Acniben®, Flavo-C®, Melatonik®, Glicoisdin® and K-Ox Eyes®. You are granted a limited licence to view this material only.
Nothing on this website gives you a right to use any trade mark, logo or brand name without our written permission.
Content you send us
If you send us content through this website, for example through a contact or enquiry form, you keep ownership of it. By sending it, you give us a non-exclusive, worldwide, royalty-free licence to use, reproduce and adapt that content for the purpose you sent it to us. You confirm that the content is yours to send, and that it does not infringe anyone else’s rights or break any law. We may remove any content from this website at our discretion.
Links to other websites
This website links to websites operated by other people, including our stockists and social media platforms. We provide those links for convenience. We do not control those websites, we are not responsible for their content, and a link is not an endorsement.
Privacy
We handle personal information in accordance with our privacy policy, which forms part of these terms.
Availability of this website
We aim to keep this website available, but we do not promise that it will always be available or free of faults. We may change, suspend or withdraw any part of it at any time without notice.
Your rights under the Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Liability
Subject to your rights under the Australian Consumer Law and any other law that cannot be excluded, and to the extent permitted by law:
- this website and its content are provided on an “as is” basis, without warranties of any kind;
- we are not liable for any loss or damage arising from your use of, or reliance on, this website or its content; and
- where our liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant goods or services, or paying the cost of having them re-supplied.
Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts that hear appeals from them.
Contact us
ISDIN Australia
8 / 14-16 Lens Street, Coburg North, VIC 3058
Australia: +61 3 9354 0898
New Zealand: 0800 603 906
Email: customerservice@dermocosmetica.com.au
Last updated: 12 August 2026.